Minimum Order Quantity (MOQ)

• Minimum order value: £50
• Minimum of 2 pieces per item
• For items priced over £10, a minimum of 1 piece applies

Discounts

• 5% discount on orders over £500 in a single transaction

Payment

Orders will be dispatched within two working days once full payment has been received.

• Credit / Debit Cards: We accept most credit and debit cards.
• Bank Transfer (BACS – NatWest Bank)

  Account Name: Natura Muse Ltd

  Account Number: 46841814

  Sort Code: 56-00-64

• Cheques
  • Please make cheques payable to Natura Muse Ltd.
  • Write your invoice number and company name on the back of the cheque.

Delivery

• UK Mainland
  • £8 carriage charge
  • FREE delivery on orders of £150 and over (exclusive of VAT)
• EU Countries
  • £15 carriage charge
  • FREE delivery on orders of £300 and over (exclusive of VAT)
• Rest of the World
  • Shipping charges are subject to an additional surcharge, calculated based on order value and destination

Returns

We aim for every order to meet your expectations. If for any reason you're not satisfied, items may be returned within 30 days of receipt.

• Faulty or damaged goods will be replaced where possible, or credited
• Postage costs will only be refunded for faulty or damaged items